Boring Blog

Saturday, November 25, 2006

Where's the...DIAPERS?!?!

I have a love-hate relationship with Wal-Mart. After today's experience I'm leaning more towards the hate side...

Yesterday, I arrived home from work to find NO diapers in my son's room. I'm not quite sure how this happened. I'm usually really on top of these kinds of things. I never run out of important items, especially diapers. So I run to the diaper bag and luckily there are 3 diapers in there. Ok, this is enough to get me through the evening. We head off to my mother's for left-over Thanksgiving dinner. I tell the hubby that we have to go to Wal-Mart to get more diapers. He didn't really want to and neither did I, but I wasn't paying Giant Eagle prices for diapers. So after some discussion, we decide it would be better to get up really early today and do a little Christmas shopping while we're there. So I agree because after my hard day of working, I was exhausted!!! (Hidden humor for those of you that saw me at work yesterday!!)

So this morning, I roll out of bed at 5am. The hubby & I hit Wal-Mart with the few other crazy morning shoppers by 6ish. Nice thing about having my sister-in-law living with us, we can just let the kids in bed & go do our thing at all hours of the night! So we scope out the toys and all the left-over Black Friday sales. Pick up a few things, nothing good enough to mention. I head back to the infant's section, spot my size 5 Pampers (yes, I said size 5! I have a big boy!!!), grab the first box on the shelf and throw them in the cart. We finish our shopping and head to the checkout. The cashier is still chipper because we were probably her 3rd customer of the day, so she actually had a smile on her face. She goes to scan my diapers, and they come up invalid or something. Diaper boxes for some reason have about 15 barcodes on them. She tries every one and none are correct. So a Customer Service Manager comes over and says, "Do you know how much they were?" I reply with, "$18, something, maybe $18.87?" She says, "Ok, they are $18.87!" And the cashier rings them up. So we head home. Get home around 8:30 and the kiddies are just rolling out of bed. After a nice big breakfast, I take the little guy upstairs for a bath and a clean diaper. I tear open the box of diapers and what do I find? Diapers should be your answer. But no, I find 4 pair of jeans! WTF? Jeans? Why are their jeans in my diaper box? Ok, so now what? I have 4 pair of brand new Levi's, not my size either, with the price tags still on them...and NO DIAPERS!!! So, am I a dishonest person? Wal-Mart will return anything with or without a receipt. The price tag on these suckers are over $22...that's an easy $88 in my pocket. This is a multi-billion dollar company. $88 isn't going to make or break them. Ok, yes the thought crossed my mind. But instead I called Wal-Mart and said what the heck am I supposed to do with 4 pair of jeans, when I need diapers? They ever so nicely apologized and asked me to bring them back. Ok fine, I'll bring them back but I'm pissed that I have to make another trip to the store from hell this time at 11:30 with all the other crazy Christmas shoppers to exchange 4 pair of jeans that I didn't purchase for one box of diapers that I thought I was purchasing. They didn't even offer me anything extra. I guess if I would have made a big scene and threw a royal fit, I might have gotten something out of the deal, but instead I politely returned their jeans and re-purchased a box of diapers!!

So how do you think the jeans got in there? Did an employee put them back to purchase them later and they accidentally got up on the shelf? Did an employee steal the diapers and replace them with jeans? Did someone have intentions of stealing the jeans and put them in the diaper box? Was it a test to see if the person that bought them would return the jeans for money or just want their diapers? What could have happened to the diapers??

1 Comments:

Blogger DMM said...

You're nuts. The first thing in marketing we learned was that it's always the stores mistake. I would have returned the jeans and kept the money. I know of a person who was given formula by a dr.'s office and returned it to walmart for the money. She in no means needs the money either!!

I would have done it just because of the second trip over there. Reason #1,001 as to why I hate wal-mart.

But good for you for being honest.

2:30 PM  

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